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No hard limits on the number of extensions per system.

Music On Hold is a feature that plays music to callers who have been placed on hold or are currently in a call queue.

Your phone system is capable of grouping together many extensions into a single dialed extension or Ring Group. As an example, if there are sales agents with extensions 5007, 5008, 5011, and 5015, assigning a ‘Sales’ ring group, which, when dialed, will call all of the phones simultaneously.

CDR Reporting gives you the ability to view all phone call records.

Enhanced E911 that provides call notifications by SMS and paging.

Conferencing allows two or more participants to communicate with each other.

Call Recording is a useful feature that enables a calling or called party to record a conversation using their phone. Administrators can set calls to always record, never record, or record strictly on an on-demand basis.

Caller ID is a standard PBX feature that enables incoming calls to be identified by their Caller ID (Name and Number) on end-users phones and in call reports.

Call Queuing is a feature that places callers into a regulated on-hold system of answering priority. The highest precedence usually set on callers that have waited for the longest. Call Queues are extremely useful when handling a large number of incoming callers at the same time.

Interactive Voice Response/Auto-attendant allows the managing of incoming calls. The system answers call interacts with callers and routes calls based on their selections. Since the entire system is fully automated, it routes calls with more efficiency, and employees can maximize their productivity.

The Time Condition feature makes it possible to route a call based on the time, day of the week, or month.

Call Parking enables callers to be “parked” to a call parking lot with an assigned number. This parked call can be picked up by any user authorized to do so on the system.

This feature allows calls that would usually terminate to a given extension or location to route to a different destination.

When enabled, prevents a number from calling into the phone system. Useful to prevent unwanted calling/solicitation, prevent harassment and abuse, stop telemarketing companies who just won’t give up, and more.

Paging/Intercom – lets users contact each other directly and immediately through the speakerphone. Intercom allows one user to contact another user (one-to-one) instantly. All parties can speak and listen to each other. Paging allows one user to contact a group of users simultaneously

Call Parking enables callers to be “parked” to a call parking lot with an assigned number. This parked call can be picked up by any user authorized to do so on the system.